Listening Skills for Personal and Professional Success
Realistically, we spend about half of our time listening to people. We take instructions from our boss, participate in group discussions, and listen to our colleagues, friends and relatives. Unfortunately, many do not recognize the importance of developing good listening skills. Poor listening skills can cost you an important sales deal, a vital promotion, or even a valued relationship. It is important to realize the importance of good listening skills, and to work at developing them if we want to achieve success in both our professional and personal life.
One primary reason to actively listening is to obtain information. We also listen to gain understanding, and for enjoyment as well.
Research has shown that we generally retain 25-50% of what we actually listen too, meaning that about 50% of the data is lost due to poor listening skills. If we can strengthen our listening skills, we can increase our productivity, enhance our negotiation skills and avoid conflicts.(more…)