Why Good Ideas Get Ignored in Meetings
The best idea in the room doesn’t always win. A lot of the time, the clearest one does.
I once watched two people present almost the same solution to a leadership team. The first person knew the subject inside and out. They walked through the research, the charts, the technical details, and everything that had led them to their recommendation. There was no question they had done the work.
Fifteen minutes later, the room was still trying to figure out what they were being asked to decide.
The second person stood up and made it simple. Here’s the problem. Here’s why it matters. Here’s what I think we should do.
The decision took about two minutes.
I’ve watched some versions of this happen over and over again. Smart people don’t usually struggle because they don’t know enough. Sometimes they know so much that deciding what everyone else actually needs to hear becomes the hard part.
Why Do Good Ideas Get Ignored?
Good ideas often get ignored because understanding the idea takes too much work. The person presenting it already knows the background, understands the details, and has made all the connections. The audience is being asked to do all of that in real time.
That’s an easy thing to forget when you’ve been working on something for days, weeks, or even months. By the time you present your recommendation, you’ve probably thought about it from ten different directions. You’ve looked at the alternatives. You’ve considered what could go wrong. You’ve answered questions nobody else in the room has even thought to ask yet.
Then you start your presentation as if everyone else has been on that journey with you.
They haven’t.
That’s where good ideas start getting lost. Not because people disagree with them, but because they don’t understand them well enough yet to agree.
Why Does Too Much Information Make Decisions Harder?
More information doesn’t automatically create more understanding. Sometimes it does exactly the opposite.
When people aren’t sure what matters, everything starts competing for their attention. The chart is important. The background is important. The methodology is important. The five supporting points are important. The exceptions are important. The 27 slides apparently wouldn’t be there if they weren’t important.
Meanwhile, the person sitting across the table is trying to answer a much simpler question.
What do you want me to do?
That’s why a presentation can be technically excellent and still accomplish almost nothing. The audience may walk away impressed by how much you know without having any idea what they’re supposed to do with what you just told them.
If people have to work to understand your idea, they’ll hesitate. They ask for more information. They want another meeting. They need to think about it. The decision that should have happened today gets pushed to next week.
When the message is clear, decisions get easier. People get on board. Things move.
How Do You Present an Idea Clearly?
Before you decide what you’re going to say, decide what the people listening actually need to understand.
Those are two different things.
Most of us prepare from our own perspective. We think about everything we know and start deciding which parts we want to tell people. That’s how presentations slowly fill up with information.
Try starting from the other direction.
Ask yourself: When I’m finished, what is the one thing I need these people to understand?
Then ask why they should care about it and what you want them to do next.
Those three questions force you to make decisions before your audience has to. They also give you a simple test for everything you’re thinking about putting into the presentation. Does this help them understand the point? Does it help them understand why the point matters? Does it help them make the decision?
If it doesn’t, you should at least question whether it needs to be there.
Stop Making Your Audience Find the Point
One of the habits I’ve noticed with really smart people is that they often want to show you how they arrived at the answer before they’ll give you the answer.
It makes sense. They’ve done the work, and the work is part of what gives the recommendation credibility. The problem is that the audience may spend the first ten minutes wondering where all of this is going.
There’s nothing wrong with background. There’s nothing wrong with data. There’s certainly nothing wrong with supporting your recommendation.
But you don’t have to make people earn the right to hear your point.
Tell them where you’re going. Then give them what they need to understand why.
Think back to those two people presenting to the leadership team. The second presenter didn’t necessarily have a better idea. They simply made the idea easier to understand.
Here’s the problem. Here’s why it matters. Here’s what I think we should do.
Once everyone understood that, the details had somewhere to go.
Expertise Can Actually Make Clear Communication Harder
There’s a strange thing that happens as you become better at what you do. You accumulate knowledge, experience, examples, terminology, and context. All of that makes you better at solving the problem, but it doesn’t automatically make you better at explaining the solution.
Sometimes it makes explaining it harder.
You have to decide what to leave out, and that’s difficult when everything feels important to you.
At Effective Presentations, we’ve worked with more than 100,000 professionals over more than 20 years, and we’ve seen this problem with people at just about every level of an organization. The goal of stronger business presentation skills isn’t to make someone sound less intelligent or strip the substance out of their ideas. It’s to help them organize what they know around what the audience actually needs.
That’s a very different skill from simply knowing your subject.
What Should You Do Before Your Next Important Presentation?
Before your next important meeting, resist the temptation to start by opening PowerPoint.
Take a piece of paper and write down three things.
Here’s the problem.
Here’s why it matters.
Here’s what I think we should do.
If you can’t make those three things clear without a slide deck, adding slides probably isn’t going to solve the problem.
Once you’ve got them, then start adding the information your audience needs to understand and believe each one. Your research still matters. Your charts still matter. Your expertise absolutely matters. You’re simply putting those things in service of the message instead of asking the audience to find the message buried somewhere inside them.
Because the best idea in the room doesn’t always win.
Your expertise gets you into the conversation. Your communication determines what happens next.
And if people don’t understand your idea, they can’t support it.