Articles to Improve Your Skills
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How Sales Training Can Lower Customer Retention Cost
Sales revenue is the lifeblood of any business. So it only stands to reason you want to do everything you can to ensure your sales revenue grows year-over-year, driving your profit margins and customer loyalty up. But to grow your business, you have to grow the people in it. That’s why sales presentation training is…
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How to Open a Presentation
We’ve all been there—you’ve worked hard on your presentation and you know it like the back of your hand. But when the moment comes to begin that presentation, you aren’t sure where to begin. So, what comes out? Perhaps something like this: “Hi everyone, thanks for being here. Today I’m going to be talking about…
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5 Ways to Make a Good First Impression Over Zoom
A Good Business Presentation Starts Strong If 2020 has taught us one thing, it’s just how important effective communication is to a business’s health and sustainability. Every good business presentation starts with excellent communication. Until this year, many businesses dabbled in online and digital communication, primarily through emails and texts. Face-to-face communication was there—if we…
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How Introverts Can Survive in a Virtual World
Introverts: Working From Home Works If someone had told us five years ago that 40 percent (or more) of the American labor force would be working from home in 2020, I don’t know that we would have believed them. Sure, the number of people working partially or fully remote has been climbing for years now.…
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How to be an Authentic Communicator Today
Authentic Communication in a Pandemic World The challenge to being an effective communicator in our COVID-19 pandemic world is not as much about what you say but getting people to listen. Isolation, distractions, and fluid circumstances make it hard for people to focus on one thing, let alone pay attention to you. Passive listening is…
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5 Things You’re Doing Wrong on Virtual Meetings
By now, most of us are used to carrying on with socializing, going to school, or going to work via video conferencing software. Whether you use Zoom, Teams, Google Meet, or other programs, you probably know a thing or two about how to have a successful virtual meeting. But are your virtual meetings effective? Here…